LOCATION: Marlborough, MA

SUMMARY:

This highly visible position, reporting directly to the Global Logistics Manager is responsible for a range of functions in support of global logistics and operations to meet internal and external customer demands.

DUTIES AND RESPONSIBILITIES:

• Facilitate inbound and outbound logistics operations, such as transportation, warehouse activities, and logistics quality management
• Package and ship CRU’s (Customer Replaceable Units) to global 3PL stocking facilities
• Dispatch spare parts from global stocking facilities in order to meet service level agreements
• Manage the reverse logistics for ExaGrid’s appliance trade in program
• Act as the Shipping & Receiving Manager for ExaGrid’s corporate headquarters
• Manage decommissioned electronics recycling program
• Process component RMA’s with contract manufacturers and component OEMs
• Organize, inventory, package, and ship field returns back to manufacturers for warranty replacements
• Keep ExaGrid’s receiving area clean and organized
• Coordinate and track Engineering Failure Analysis returns
• Prepare domestic and international shipping documentation such as commercial invoices, shippers export declarations, certificates of origin, packing slips, etc.
• Maintain weekly shipping logs for key ExaGrid stakeholders
• Work with resellers and distributors’ logistics providers for fulfillment of routed outbound orders
• Execute on all hardware-related Customer Support tasks assigned through Salesforce
• Resolve problems concerning transportation, logistics systems and customs delays
• Participate in carrier qualification, selection and performance evaluation
• Monitor and report on Operations and Logistics based KPIs
• Maintain accurate inventory tracking of spare parts and FGI at the Marlborough location
• Maintain databases(s) of logistics information
• Perform other related duties, as assigned

REQUIREMENTS:

• Bachelor’s degree (areas such as logistics, business, finance, supply chain is preferred), or years of experience equivalent
• At least 2 years of experience working with global logistics, hardware operations, 3^rd party warehousing and inventory management
• Strong attention to detail
• Energetic, self-motivated personality
• Ability to handle heavy workload with competing deadlines
• Working knowledge of Microsoft Office, relational databases and ERP systems (e.g. Salesforce)
• Possess effective verbal and written communication skills
• Able to lift heavy objects from time to time

Contact Information:
For immediate consideration, please apply online: email resume.

Applications received by postal mail or fax will NOT be accepted
PLEASE…No Agencies, Contractors or Consultants