Scalable System with Expert Support
Turek appreciates ExaGrid’s scalable architecture, which prevents the need for expensive forklift upgrades or buying additional processing power as data grows. “If I had to increase my backup storage using other solutions, I would need to buy an expanding box. With ExaGrid, I can just buy another appliance to add to the existing system, and not only do I get more storage but also more power for my backups.”
All of ExaGrid’s appliances contain not just disk but also processing power, memory, and bandwidth. When the system needs to expand, additional appliances are simply attached to the existing system. This type of configuration allows the system to maintain all the aspects of performance as the amount of data grows, with customers paying for what they need when they need it. In addition, as new ExaGrid appliances are added to the existing system, ExaGrid automatically load balances available capacity, maintaining a virtual pool of storage that is shared across the system. Turek has been impressed with the high level of support he receives from ExaGrid. “Our customer support engineer is an expert in backup, and it’s been very helpful to work with him.” The ExaGrid system was designed to be easy to set up and maintain, and ExaGrid’s industry-leading customer support team is staffed by trained, in-house level 2 engineers who are assigned to individual accounts. The system is fully supported and was designed and manufactured for maximum uptime with redundant, hot-swappable components.