An rarraba maki a matsayin "mafi kyau" ta ma'aunin NPS

Westborough, Mas., Satumba 25, 2018 - ExaGrid®, babban mai ba da sabis na ma'ajiyar sakandare ta hyper-converged don madadin, a yau ya sanar da cewa kamfanin ya sami nasarar ci gaba da ci gaba na Net Promoter Score (NPS) na +73 don mayar da martani ga binciken NPS da aka gudanar kwanan nan.

Ma'aunin amincin abokin ciniki na NPS yana auna yadda yuwuwar abokan cinikin da ke akwai zasu ba da shawarar samfur ko sabis na mai siyarwa ga abokin aiki. Sakamakon NPS na iya zama ƙasa da -100 ko sama kamar +100. Yawancin masu fafatawa na ExaGrid suna da NPS tsakanin +10 da +20 a gaban ExaGrid a +73.

Muna dangana gamsuwar abokan cinikinmu ga keɓancewar samfurinmu na gine-gine, gaskiyar cewa samfurin "kawai yana aiki," da kuma samfurin tallafi na musamman:

• An sanya kowane abokin ciniki zuwa babban matakin goyon bayan fasaha na 2.
• Abokan ciniki akai-akai suna ma'amala da fasahar goyan baya iri ɗaya wacce kusan ta zama haɓaka ƙungiyar IT ta abokin ciniki; fasahar ta san abokin ciniki, muhallinsu, tarihinsu, da sauransu.
• Fasahar tallafi tana da ƙwarewa mai zurfi tare da aikace-aikacen madadin abokan cinikin su.
• Fasahar tallafi suna cikin gidan wasan kwaikwayo: Amurka, EMEA, APAC, da sauransu.
• ExaGrid yana da himma sosai a cikin duk tallafi kuma ya mallaki kowane batu daga ƙarshe zuwa ƙarshe - babu nuna yatsa.
• Kashi 90% na abokan cinikin ExaGrid suna ba da rahoton faɗakarwa/ ƙararrawa ga tsarin rahoton lafiya na ExaGrid.
• 99.1% na abokan cinikin ExaGrid suna kan kulawa da kwangilar tallafi na shekara.
• Kwangilolin tallafi sun haɗa da fitowar batu da cikakken sigar, gazawar kayan aikin kayan maye, shigarwa, horo, da sauransu - babu ɓoyayyun farashi.
• Ana tallafawa tsofaffin samfura akan ƙimar M&S iri ɗaya - babu farashin da ba a ƙare ba.
• ExaGrid baya fitar da kaya; duk goyon bayan ma'aikatan ExaGrid ne ke bayarwa.

Samfurin bambance-bambancen ExaGrid ya haɗa da keɓancewar bayanai tare da keɓantaccen yanki mai saukarwa da tsarin gine-ginen ma'auni, wanda ke ba da:

• mafi sauri madadin,
• mafi saurin dawowa, takalman VM, da kwafin tef na waje,
• taga mai tsayayyen tsayi wanda baya faɗaɗa yayin da ƙarar bayanai ke ƙaruwa,
• kawar da haɓakar forklift da tsufa na samfur,
• goyon bayan abokin ciniki aji A, da
• mafi girman farashi/aiki kamar yadda ExaGrid shine yawanci rabin farashin manyan samfuran samfuran samfuran.

ExaGrid ya buga labaran cin nasarar abokin ciniki da kuma labarun kasuwanci lamba sama da 370, fiye da duk sauran dillalai a sararin samaniya hade. Waɗannan labarun suna nuna yadda abokan ciniki ke gamsuwa da tsarin gine-gine na musamman na ExaGrid, samfuri daban-daban, da tallafin abokin ciniki mara ƙima. Abokan ciniki akai-akai suna bayyana cewa ba wai kawai samfurin shine mafi kyawun ajin ba, amma 'yana aiki kawai.'

Bayanin ExaGrid
ExaGrid yana ba da ma'auni na sakandare mai haɗe-haɗe don wariyar ajiya tare da ƙaddamar da bayanai, yanki na musamman na saukowa, da ƙirar ƙira. Yankin saukar da ExaGrid yana ba da mafi sauri madadin, maidowa, da dawo da VM nan take. Gine-ginen sikelin sa ya haɗa da cikakkun na'urori a cikin tsarin sikeli kuma yana tabbatar da tsayayyen taga madadin yayin da bayanai ke girma, yana kawar da haɓaka haɓakar forklift masu tsada. Ziyarci mu a www.exagrid.com ko haɗa da mu akan LinkedIn. Dubi abin da abokan cinikinmu za su faɗi game da abubuwan ExaGrid na kansu da kuma dalilin da yasa yanzu suke kashe ɗan lokaci kaɗan akan madadin.

ExaGrid alamar kasuwanci ce mai rijista ta ExaGrid Systems, Inc. Duk sauran alamun kasuwanci mallakar masu riƙe su ne.