'Okumangalisayo' Ukusekela Kwekhasimende Kuphila Ngokufinyelela Izimangalo Zethimba Lokuthengisa
U-Mullen uhlatshwe umxhwele izinga lokusekelwa kwamakhasimende elihlinzekwa yi-ExaGrid. “Sithole ukwesekwa okumangalisayo, obekuyinto ebalulekile ekuthengeni uhlelo lwethu lwe-ExaGrid. Izimangalo ezishiwo ithimba labadayisi be-ExaGrid empeleni zalethwa ngabe-ExaGrid Customer Support, okuyizinga eliphezulu ukubonwa,” esho.
“Unjiniyela wethu wokwesekwa usinikeze ukuqonda ngezinqubo ezingcono kakhulu zokusetha isistimu yethu ye-ExaGrid ngendlela evikelekile futhi nendlela yokuthuthukisa indlela i-ExaGrid ehlangana ngayo ne-Veeam. Usisize futhi ukuxazulula izinkinga ngemishini yethu ye-ExaGrid kuphela kodwa nangenethiwekhi yethu uqobo, okusindisa amahora eqembu lami ocwaningo ebesingawadinga ukuze sihlonze futhi silungise inkinga.”
U-Mullen futhi uyakwazisa ukuthi kulula kangakanani ukuphatha izinto zikagesi ze-ExaGrid eziningi kufasitelana elilodwa lengilazi. “Ngiyakwazi ukungena kusixhumi esibonakalayo se-UI lapho engingakwazi khona ukuphatha zonke izinto zami zikagesi ze-ExaGrid lapho ngingathola khona ukubika futhi ngibheke noma yikuphi ukuthuthukiswa okungenzeka sikudinga. Ngokombono wokuba sengozini, futhi isebenza kahle kakhulu njengoba ngikwazi nokuphatha noma yiziphi izinkinga zokuphepha kuleyo UI eyodwa esikhundleni sokungena kumadivayisi ayi-10 e-NAS futhi ngibuyekeze i-BIOS, ”kusho yena.
“Ngincoma kakhulu i-ExaGrid, hhayi kuphela ngokuvikeleka ekunikezayo, kodwa ngesivinini esebenza ngaso, nokuthula kwengqondo oyoba nakho uma usuwutholile umkhiqizo ngenxa yokwesekwa ozokuthola. ithimba lochwepheshe. Ngeke ngikwazi ukusho izinto ezinhle ngokwanele nge-ExaGrid Customer Support – wonke umuntu laphaya ubenobudlelwano obuhle futhi kulula ukusebenza naye,” kusho uMullen.
Uhlelo lwe-ExaGrid lwaklanywa ukuthi lube lula ukulusetha nokusebenza. Onjiniyela abakhulu abasekelayo bezinga lesi-2 le-ExaGrid babelwa amakhasimende ngamanye, aqinisekisa ukuthi ngaso sonke isikhathi basebenza nonjiniyela ofanayo. Amakhasimende awadingi ukuziphinda kubasebenzi abahlukahlukene abasekelayo, futhi izinkinga zixazululwa ngokushesha.