Full Backups Reduced from 30 Hours to 10 Hours, Staff Saves 15 Hours a Week in Tape Management
With its old D2D2T system, Architectural Nexus had been exceeding its backup windows on a nightly basis, and as a result, system performance suffered. Hansen said that since installing the ExaGrid system, Architectural Nexus has been able to reduce its backup times significantly, and weekly full backups have been reduced from 30 hours to 10 hours
“We were going disk-to-disk every night and then to tape during the day, but we were constantly blowing out our backup window and our systems were slowing down considerably,” said Hansen. “Our backups are much more efficient with the ExaGrid system, and we’ve reduced our reliance on tape.” The ExaGrid system is backed up to tape once a week but the company is considering purchasing a second system to replicate data and eliminate tape altogether. Hansen said that since installing the ExaGrid system, the IT staff has been able to save nearly 15 hours per week on tape management and administration. “We have found the ExaGrid system very easy to manage. It works seamlessly with Backup Exec and the interface is intuitive and easy to use,” said Hansen.
“We’ve also had a terrific experience with ExaGrid’s customer support. The support team is very responsive and knowledgeable about the product.” The ExaGrid system was designed to be easy to set up and maintain, and ExaGrid’s industry-leading customer support team is staffed by trained, in-house level 2 engineers who are assigned to individual accounts. The system is fully supported and was designed and manufactured for maximum uptime with redundant, hot-swappable components.”