Scalability Keeps Pace with Data Growth
As the medical center’s data has grown, it has scaled its system. Tilton is of the opinion that ExaGrid’s scalability is one of its best features. “When we do run low on space, we can just keep adding appliances to the system and don’t have to worry about replacing the entire solution. The scalability works beautifully. It’s a very simple process to add more appliances, and ExaGrid’s customer support helps to configure the new appliances for the existing system.”
The ExaGrid system can easily scale to accommodate data growth. ExaGrid’s software makes the system highly scalable – appliances of any size or age can be mixed and matched in a single system. A single scale-out system can take in up to a 2.7PB full backup plus retention at an ingest rate of up to 488TB per hour. ExaGrid appliances contain not just disk but also processing power, memory, and bandwidth. When the system needs to expand, additional appliances are simply added to the existing system. The system scales linearly, maintaining a fixed-length backup window as data grows so customers only pay for what they need, when they need it. Data is deduplicated into a non-network-facing repository tier with automatic load balancing and global deduplication across all repositories.
Tilton is pleased with ExaGrid’s support model and likes working with his assigned support engineer. “It’s nice to be able to work one-on-one with the same person who supports us; he knows the environment and he’s easy to work with. We don’t have to reach out to ExaGrid support very often because it’s a rock- solid device – it’s worked flawlessly. Backups are our lifeline if something goes wrong, so it’s nice to use a solution that’s so reliable and that has such great support behind it. The few times we’ve had to work with our support engineer, it has been to upgrade the system or for some general maintenance.”