Scalable System Works ‘As Advertised’
Lim appreciates how easy it is to manage the ExaGrid systems; he appreciates how easy it is to scale out the systems by adding new appliances as more storage is needed. ExaGrid’s award-winning scale-out architecture provides customers with a fixed-length backup window regardless of data growth. Its unique disk-cache Landing Zone allows for the fastest backups and retains the most recent backup in its full undeduplicated form, enabling the fastest restores.
ExaGrid’s appliance models can be mixed and matched into a single scale-out system allowing a full backup of up to 2.7PB with a combined ingest rate of 488TB/hr, in a single system. The appliances automatically join the scale-out system. Each appliance includes the appropriate amount of processor, memory, disk, and bandwidth for the data size. By adding compute with capacity, the backup window remains fixed in length as the data grows. Automatic load balancing across all repositories allows for full utilization of all appliances. Data is deduplicated into an offline repository, and additionally, data is globally deduplicated across all repositories. This combination of capabilities in a turnkey appliance makes the ExaGrid system easy to install, manage, and scale.
ExaGrid’s architecture provides lifetime value and investment protection that no other architecture can match. “Adding new ExaGrid appliances to existing systems is a smooth process, especially with the help of our ExaGrid support engineer, who has helped us work through bugs, install updates, and join the domain during the installation process,” says Lim. “ExaGrid’s support is better than the average support we receive from other vendors, especially as our ExaGrid support engineer also does the firmware updates on our systems for us and is active about staying engaged with us and making sure our ExaGrid systems are running well. We don’t typically run into issues while managing our internal backups or backup services for our clients; with ExaGrid, we can set it and forget it. I’m very happy with the performance and the deduplication we get from our ExaGrid systems – it really works as advertised.”
The ExaGrid system was designed to be easy to set up and operate. ExaGrid’s industry-leading level 2 senior support engineers are assigned to individual customers, ensuring they always work with the same engineer. Customer’s never have to repeat themselves to various support staff, and issues get resolved quickly.
After taking time to carefully assess the use cases and technical requirements needed to combine ExaGrid’s services with Veeam’s industry-leading virtual server data protection solutions, Microserve is proud to provide the same ExaGrid-Veeam Solution to its customers.